The primary aim of a business transformation is innovation, and the adoption of new capabilities, technology, and concepts. It involves the evaluation of all the steps that are required to enhance the outcome of business processes by streamlining business functions and workflows.
Our customer's world is changing as fast as our world. The demands placed on them are directly related to us. We strive to be fast and reactive, flexible and adaptive and live in our customer's world. We recognize that everything is interconnected, we cannot solve problems in isolation, pretending that they are not connected as a part of a larger whole. Considering the impact that our actions have on others in an organization and our ability to deliver services as an integrated team.
Learn MoreEvery business process matters. And your organization can only reach its full potential when all your processes are as efficient and effective as they can be. That’s why your approach to process improvement – and achieving process excellence – are vital to gaining the advantage you need. Every improved process is progress.
Clarity on the goal for the transformation is vital to ensure we are headed in the right direction. Business transformations bank heavily on metrics in terms of cost, time, throughput, and any other tangible metrics. Well researched metrics is required to gauge the success of the transformation.
People play an important role in bringing about a process transformation. Hence, all the stakeholders should be appraised on what the transformation entails and expectations from the new processes.
Business process transformation is not just about changing business processes, but also about changing people’s mindset towards change. We have been changing people’s ideas of process transformation by delivering custom workflow automation solutions. Hassle-free implementations and seamless integrations define our solutions.
Below a partial list of the current available agents (application touch points) and integration channels available.
MultiEasyLink, a registered trademark of MEL-USA, Inc., is a unique CRM application that sets itself apart from other CRM applications available in the market. Its features and benefits make it an ideal choice for businesses.
MultiEasyLink is specifically designed to be an add-on to larger MIS or ERP systems. This seamless integration allows organizations to have a unified platform for managing all their business processes and customer relations.
With MultiEasyLink, users can view CRM activities at the highest level, giving them a comprehensive overview of the company's customer relationship management efforts. This birds-eye view is valuable for making strategic decisions and identifying potential areas for improvement.
MultiEasyLink enables users to dive into individual owned companies or locations, treating them as tenants of the main company. This granular access allows businesses to assess the performance of each subsidiary and make data-driven decisions.
MultiEasyLink is designed to accommodate an unlimited number of sub-tenants or companies under the main company's domain. This limitless capacity makes it an ideal solution for businesses with a growing number of subsidiaries, allowing them to maintain control and oversight as they expand.
MultiEasyLink's focus on specific industry allows it to cater to the unique needs and challenges of these sectors. This targeted approach ensures that the CRM application is tailored to meet the specific requirements of businesses within these industries.
By providing comprehensive insights into the performance of each subsidiary and location, MultiEasyLink enables businesses to allocate resources more efficiently. This optimization leads to cost savings and improved overall performance.
With the ability to view CRM activities at both the top level and individual subsidiary level, MultiEasyLink empowers businesses to make better strategic decisions. These data-driven decisions can lead to increased growth and success in the long run.
Vidente.ai, a registered trademark of MEL-USA, Inc., We offer a unique set of services all related to vision and beyond...
Our products and services are "best in class" in terms of value received for dollars paid.
We deliver excellence, strive for continuous improvement and respond vigorously to change.
Sometimes there is no need for yet an other application to perform a specific business process, we specializing in custom agent development. From design to deployment and support we transform difficult tasks into real-world agent's.
We provide full-cycle services in the areas of application development. Combining our solid business domain experience, technical expertise, knowledge of latest industry trends and quality-driven delivery model we offer progressive end-to-end solutions.
Once an agent (Touch Point) has been deployed we monitor its performance and/or route data to additional agents (Touch Points) or many other channels.
Let's start the conversation on process improvement and achieving process excellence ...
We’re a growing team of programmers and business process experts and thought leaders — full of personality minus the ego.
We’re the wearer of many hats dedicated to helping companies likes yours grow.
Programming, Business Analyst
UI and UX Specialist
Programming, Database Specialist
Programming, Database Specialist
Keeping us all straight
Just warming up ..
Business process optimization
We are hiring programmers, business process analysts,
sales and marketing.
Our pricing is based on the number of deployed agents and the number of jobs that they perform (Touch Points).
Touch Point is defined as a point of contact with an Agent that uses a direct connection, API connection or SDK
connection to an application. QuickBooks, NetSuite, CERM, Business Manager, Sage are partial examples of
applications that can be touched by an Agent.
A sample.
Your website sends a customer contact form to SalesForce.
Here the connection between your website and SalesForce would be called a channel.
The contact stays in SalesForce and goes through the lead conversion process and now becomes a prospect.
Once the status is set for the prospect in SalesForce, the details are transferred (Channel) to CERM as a
prospect and is ready for a sales quote.
(CERM is now a Touch Point, and this connection is handled by an Agent)
The Agent monitors the prospect status in CERM until these changes to customer and then reports back
to SalesForce the status change
(Channel)
In the above example we have 3 channels and 1 Touch Point (Agent)
Every business is different and since we only do custom connections there is no “one fits all solution”. There are many providers that offer these types of connections. When you contact us, we would like to schedule a free 30 min consultation, to get deep understanding of your requirements.
This is great news. No!
We would hate to see you go, but we understand these things happen. You can cancel your annual subscription at any time, up to seven business days before your renewal date. After cancellation, you will be charged one final payment for any unbilled time.
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+1 (404) 890-0150